FAQ
CONTACT US
The steps to get going are:
Click the TRY FREE or selects PLANS from the main menu
Select a plan and register the required details
Confirm your order by clicking the "CONFIRM ACCOUNT" button on the e-mail received
Complete your user profile and preferences (or go straight to the App directly from the default settings)
Bookmark our APP landing page or set up the product page as an App using your browser settings
Follow the menu or the short cut buttons on screen
We have a Qi Wiki help page with detailed and searchable support pages answering all the "How do I ...? questions raised by users to date.
We also have our own Chat line, where users can chat with support on any "quick fire" questions user's might have.
Depending on your support cover we do call backs within the firs hour of an issue raised.
Our products go through the typically controlled stages – Develop (pre-Alpha), Alpha, Beta (perpetual, open and closed), and Release (candidate to production release).
A summary of how our release cycle process works can be found here.
We share our products with users outside of the organization from the Beta release stage.
The release version of our released software is stated on the landing page of each product.
